Technical help

Report a useful issue

Official status and practical checks, separated from assumptions.

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A precise report is more useful than a long complaint. Use the publisher support portal or the pinned Steam “Support & Bug Fixes” thread and include enough context to reproduce the problem.

Do not upload private information publicly. Keep save backups before testing any workaround.

Platform Windows, Mac, Steam Deck, Switch, Switch 2 or Google Play Games.

Game version Use the displayed version if available; do not invent one from a file timestamp.

Where it happened Location, menu, quest, night or activity.

What you expected The normal result you were trying to reach.

What happened instead Error text, freeze, crash, missing input or visual behavior.

Steps to reproduce Short numbered actions starting from a stable state.

Evidence Screenshot or video, plus hardware details when relevant.

Select support for titles, then provide the structured report.